Warranty

SensorTouchlessFaucet.com is committed to providing high-quality products and ensuring customer satisfaction. Our products are covered under the following warranty terms and conditions:

Warranty Coverage

Touchless faucets are covered by a five-year warranty. This includes the faucet body, ceramic cartridges, and finishes, ensuring they are free from manufacturing defects, including tarnish or discoloration.

Conditions and Exclusions

  • The products must be installed by a professional and certified plumber to ensure the warranty is not voided.
  • The warranty does not apply to damages resulting from misuse, abuse, improper maintenance, or installation.
  • The liability of SensorTouchlessFaucet.com under this warranty is limited to the purchase price of the product.
  • This warranty does not cover labor costs for repair or replacement, nor does it cover any shipping or handling costs associated with warranty claims.

Warranty Claim Process

If a defect is found within the warranty period, please contact our customer service team.

You will be required to provide proof of purchase, a description of the defect, and photos or videos showing the defect. Once your claim is received and reviewed, we will inform you of the next steps.

Limitation of Liability

In no event shall SensorTouchlessFaucet.com be liable for any incidental, indirect, special, or consequential damages arising out of the use of its products. The warranty provided herein is the exclusive warranty and is in lieu of any other warranties, express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose.

By purchasing and using products from SensorTouchlessFaucet.com, you agree to the terms and conditions of this warranty.

For further details or to initiate a warranty claim, please visit our website or contact our customer service team.